Okta
If you cannot log into Access today, you cannot log in when Home comes out either, except then everyone else will be calling the same help line. Fix it now, while the line is short.
Listen, read by an AI voice 5:30
Log Into Access Today, Not When Home Comes Out
Show of hands: who has logged into Access in the last week? Turn to your friend and ask if they even know what Access is. You were told about it back in 2019 during onboarding and you were busy. We have been learning about the Home Platform for a few weeks now, and the important thing we have learned is that Okta and Access are going to matter to you at some point. Do not ask me when. I do not know.
- Go to access.sir.com and try to log in. Today, and only today. One of three things is about to happen. You have gotten a new phone in the four years since you were onboarded. You do not remember what your password was, or is, or could have been, because your password is password. Or you remember your password like I remember where I parked, which is to say not at all.
- Accept that nobody here can fix this for you. I have tried. I have called, I have emailed, I have gone all the way up the ladder to the most important people I could find, and it does not work. I cannot fix it. Your advisor concierge cannot fix it. Your office admin cannot fix it. Your broker cannot fix it. This is a you thing.
- Call the number on screen and say you need help with Okta. It is the first option you get when you call. There is also a QR code on screen, scan it and the contact downloads straight to your phone, because I am very fancy. Call the number or scan the code, I do not care which, just call.
- Expect it to take about 30 minutes and do it anyway. It is going to suck. The reason to do it today instead of when Home comes out is simple: everyone watching this video will need it the day Home launches, and that line will be very long.
Your assignment this week: Log into access.sir.com. If you get in, you are solid, you are good, you have nothing else to do. Congratulations. If you cannot get in, call the number and get it sorted now.
Transcript
Quick show of hands. Go ahead. Let’s do it. How many of you have logged into Access in the last week? I’m going to wait.
There’s a webcam. You may not believe me, but there totally is. All right. Now turn to your friend and see, hey, do you actually know what Access is? It’s okay.
I understand. You were told about it back in 2019 when your onboarding happened and you were busy. So today that’s what we’re going to talk about and it’s going to be Okta. Hi, I’m Kyle and this is Tool Time. As you know, we’ve been learning more about the Home Platform over the last few weeks and we have learned something very important, that Okta and Access are going to be extremely important to you at some point in the future.
Again, don’t ask me when, I don’t know, don’t talk to me. All right, so here’s what you’re going to do. Today and only today, you’re going to jump into access.sir.com and you’re going to try to log in. And here’s what you’re going to find out one of three things has probably happened. One, you’ve gotten a new phone in the last, I don’t know, four years since you were onboarded.
Two, you don’t even remember what your password is or was or could have been. Your password is password. Or three, you remember what your password is like I remember where I parked I have absolutely no idea Welcome Here the part that going to totally and utterly suck I can fix this for you Believe me I have tried I have tried calling I tried emailing I tried going all the way up the ladder to the most super important people I can find, and it does not work. I cannot fix this for you. Your advisor concierge cannot fix this for you.
Your office admin cannot fix it for you. Your broker cannot fix it for you. This is a you thing, so I’m sorry to say, you’re gonna have to get on the phone if you can’t log into Access. Here’s what you’re gonna have to do. gonna have to call this number it’s gonna be cool to be flashing right here maybe red i don’t know some glitter i don’t know something cool but you have to call this number and you’re gonna have to tell them hey i need help with okta it’s actually the first option you get when you call this number it’s gonna suck it’s gonna take 30 minutes whatever you’re gonna need it the reason why you want to do it now instead of when home comes out is because everyone watching this video is gonna need it when home comes out so today i want you to call uh this phone number there’s also a qr code that if you scan it it’ll download the contact directly to your phone because i’m very fancy but that’s what you’re going to do you’re going to call this number scan this code either one i don’t care but call this number so you can make sure you get into access it is vitally important that you can get into access like super duper duper important okay cool so that’s it that’s all you got to do you just got to log into access.sir.com and if you can do it now perfect you’re solid you’re good you have nothing else you have to do congratulations thank you all for coming We’ll see you next week. Take it easy.